THE SERVICE CALL BLUEPRINT
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Revealed: the fastest way to increase your average service ticket
About the Webinar
"The Service Call Blueprint" contains real world examples and numerous case studies to illustrate the effectiveness of the techniques presented.
Hi, I’m Roger Daviston.
Webinar Date & Time:
On Demand / Immediately
About the Host:
Roger Daviston is a personal growth consultant who gets measurable results. He facilitates and encourages individuals to change behavior and make different choices to achieve better outcomes.
on this webinar
You'll learn about...
Roger teaches the technician how to quickly build a connection at the door, listen to the customer's agenda, communicate his agenda and get agreement. This simple adjustment frames the call for the possibility of very high tickets that do more than simply replace commoditized parts.
Roger clarifies a few simple boundaries for technicians to adhere to that will deliver a consistent experience to the customer, which leads to a more consistent performance by the technician. The end result is that those that stick to the boundaries in this blueprint will have consistently higher tickets.
Menu based pricing is great, but if you're skipping steps before and after presenting the available options, you're simply leaving money at the door and your average ticket price will never be where it should be.
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Reserve your seat now and join us for the webinar that will change the way you think about running your service calls...