Often in my consulting business, I will see a pattern of shaming and ridiculing in the company culture. The boss does it and allows it to be done.
Continue readingI believe salesmanship is influencing others to make the best choice for themselves while serving them with integrity and keeping their best interest in mind.
Continue readingRecording of man’s attempt to cancel Comcast service is a good example of what traditional sales training teaches.
Continue readingBecome sincerely interested in life and people, slow to speak and quick to listen. Stop selling and start connecting. The big little secret that prevents most underperforming service people is their lack of desire to connect with the home owner. I hear this all the time from techs who get it. “ I use […]
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