Tag Archives for " plumbers "

What Is Pain?

January 28, 2015
/ Relationships Sales Process Service Calls
/ By Roger Daviston

It was amazing to hear—and see—the pain in the client’s voice and body language. We learned a great deal more about her problem that she had not even shared with us.

How To Generate Residential Replacement HVAC Leads

December 10, 2012
/ Lead Generation
/ By Roger Daviston

Salespeople who focus on the the relationship as apposed to focusing on the transaction will have more transaction over time. See this article in the Harvard Business Review http://tinyurl.com/b6pswvo. This also applies to technicians, and plumbers. I have witnessed over 600 service calls in the last 3 years and those technicians and plumbers who focus […]