The Upselling Blueprint; How To Take The Angst Out Of Service Agreements.
In this Zoom class, we'll learn how to maximize revenue while fulfilling a prepaid service agreement or annual tune-up (ATU). You'll see a simple process to invite the client into a conversation about an accessory that will enhance their comfort system based on what you discovered while doing the service. The best part about this process is it is NOT self-serving and always keeps the customer's needs and wants before our own. We'll compare and contrast aggressive sales tactics; everyone loathes with assertiveness and how to ask for what you want from others.
Aug 12, 2020 10:00 AM Central Time (US and Canada)
Tried and true advice from the trenches. This book is spot on. I’m a HVAC sales person and Roger has been doing coaching for our company for years. He’s been in the trenches sitting at kitchen tables selling services and replacement products. He has helped our company grow and helped me become a better sales person. If you're a business owner, comfort advisor or selling tech wanting to grow, this book should be on your shelf within arm's reach.
Review of 'The Service Call Blueprint'