Concerned that you or your technicians fix problems and miss opportunities?
You probably should be, because It happens all the time. Having ridden on over 600 service calls in the last three years, I have seen a tremendous amount.
This free e-course teaches best practices. Students will learn valuable keys which will help to improve conversion rates, service agreement sales, average revenue per ticket and also those very valuable and profitable replacement HVAC leads. Just join our list and we’ll email you the link to the free e-course for techs and plumbers. You may sign up for yourself or as many of your techs as you wish.
It’s been an amazing year with tremendous growth but not because the phone has been ringing. Actually opportunities are down but we squeezed more juice out of the lemon. I use to have to knock on doors and talk people into letting me into their homes but a few years ago I had a contractor ask me to help his technicians who are invited in. The results have been tremendous. Click here if you want to listen to Vinny.
These are the same steps I used with other plumbing and HVAC companies this year to:
” After working with Roger our sales team and service team was able to establish unity of purpose. The personal growth in individuals has been amazing. We are asking better questions, generating more leads and closing more sales. Last winter was the mildest winter on record in Detroit and our business was up 40% over the previous year. We are doing more with less. What Roger did for us was life changing”.
Micheal Matheson, Detroit Michigan
“Our investment in Roger has produced awesome results! Everyone that works here has a renewed energy.
Rick Shortridge, Lincoln Nebraska
” Roger is a communication expert and the mentality of our service technicians has changed. Roger has done an amazing job teaching them to build rapport and build better relationships with customers. As a result Roger took us from a good business to a great business. We had immediate results”.
Pam Leist, Detroit Michigan
“Since working with Roger, I have seen my sales staff, service technicians and customer support representative all grow and become more productive employees and better representatives of my company. He provides step by step instructions on how to communicate with customers to build rapport and bonding for a trusting relationship. As a result, our staff is more confident, better prepared to deal with objections, and is more skilled in getting customers to tell us what they want. This all leads to increased sales and customer satisfaction”.
Sally Allen, Athens Georgia