Category Archives for Relationships
What Lloyed Does to Sell UV Lights
I always enjoy riding with Lloyed and he has truly become a master at listening. Here are the notes that I made as Lloyed interacted with the client.
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How to Increase Plumbing Sales
Yesterday I rode with Tom Kelley, and he shared with me how he has increased his plumbing sales.
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A Presentation May Not Make Sense
Establish healthy boundaries for yourself and learn how to say “no” to prospects who don’t qualify.
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Sarcasm
We’re all familiar with sarcasm. It’s a seemingly innocent way of poking fun at a friend or loved one by using irony to convey contempt.
Continue readingDon’t be moved by your emotions
Do not be moved by your emotions ( anger, fear, frustration). Emotional reactions to life circumstances can derail us and ensnare our progress. Have you ever been ensnared by your emotional response and the words that flowed from the outburst? If so humble yourself to be released from the net. Embrace your fear, anxiety or […]
Continue readingThe Right To Say No
No is a powerful word When I learned from my mentor, Michael Semon, that I had the right to say no to requests from others, my life began to change and I began to grow personally in a new area of assertiveness. Understanding that I could say no when I needed to and without explanation […]
Continue readingStress and Frustration
Sometimes we find ourselves in situations that require extraordinary patience. When this happens step back and take time to think, take a deep breath and let patience do it’s work. Patience is a process and it can persuade others. (employee’s, prospects, customers, clients, the boss). Otherwise you can find yourself in the grip of frustration […]
Continue readingBuilding Your Business Through Better Relationships
Become sincerely interested in life and people, slow to speak and quick to listen. Stop selling and start connecting. The big little secret that prevents most underperforming service people is their lack of desire to connect with the home owner. I hear this all the time from techs who get it. “ I use […]
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