Relationships Archives - Page 3 of 4 - The Daviston Group

Category Archives for Relationships

How to Respond to Negative Events in Your Life

When a problem occurs, we have a few choices of how to respond. We can dwell on the problem. We can fret or become angry, which leads to more bad things.

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Change and Transition

Change and transition are two very different things. Change is an event, while transition is the personal process of working it all out.

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What Is Pain?

It was amazing to hear—and see—the pain in the client’s voice and body language. We learned a great deal more about her problem that she had not even shared with us.

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Negative, Underperforming Technicians!

The boss almost gave up on one of our plumbers, Mike. His average invoice was terrible at $400. He made excuses and blamed his circumstances.

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Are You Being Triangulated?

As leaders, we are extremely vulnerable to being triangulated and it’s very unhealthy for the unity of a company.

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Relationships, Love and Bike Maintenance

Those sales people who focus on relationships and build strong ones will have more transactions and make more sales over time.

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Salesmanship

I believe salesmanship is influencing others to make the best choice for themselves while serving them with integrity and keeping their best interest in mind.

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Money

Talk about money before you waste time doing a presentation.

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Is It Ever Acceptable to Allow a Prospect to Think It Over?

We all have the right to say “no” and we all have the right to take time and think before we arrive at an answer. How we handle “think it over” is the key.

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Comcast Call a Good Example of What Traditional Sales Training Teaches

Recording of man’s attempt to cancel Comcast service is a good example of what traditional sales training teaches.

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