Category Archives for Management
Assertive Characteristics and Attitudes
Assertiveness encompasses the ability to express yourself in an open, honest, and natural manner. But it’s more than that.
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Effectively Asserting Your Personal Authority
Too often I encounter passive or aggressive leadership styles. Aggressive leaders use shame to control behavior, while passive leaders avoid conflict.
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Passive Behavior: The Right Or Wrong Choice?
Unlike aggression and passivity, assertiveness does not move against the self or others; it respects others while respecting the self.
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Assertive Behavior: Healthy Communication
Unlike aggression and passivity, assertiveness does not move against the self or others; it respects others while respecting the self.
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Speaking the Truth In Love: Assertive Not Passive
Silent treatment as a way of punishment is an example of non-verbal aggression; it is a choice to not engage with an individual on purpose.
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Speaking The Truth: Respect And Love
Understanding and owning your behavior transforms a business from a toxic environment to a workplace where relationships and business thrive alongside each other.
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Success Comes From What You Say No To
Clarity leads to focus: Define who you are and what you do and say no to all the other business.
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Focus, Inhibit And Keep it Current
In Dr. Henry Cloud’s book, Boundaries for Leaders, he explains that a leader should ensure team members focus on what is essential, inhibit distractions and keep it current.
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The Value Of A Stand-Up Meeting
Guests to Charleston’s are always welcomed by a smiling host, who highlights the important information about the restaurant and guides diners to their tables.
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The Relationship Between Dispatcher and Technician
Mutual respect and trust between the dispatcher and technician are the foundations of team unity.
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