Leadership Archives - Page 3 of 5

The Shoe Shine Scam: Lessons In Firmly Saying No

Last week, I became a victim of the Shoe Shine Scam – or was I a victim at all? The event reinforced two valuable lessons; First, the importance of resisting, and, second, making an excuse for what happens to you is always the wrong response to a situation.

Free Will To Choose

April 22, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger

An assertive person believes that they have options and free choice. Any decisions are made independently, without considering the expectations of others. Unfortunately, many people feel an obligation to seek approval, and as a result, don’t choose for themselves.

Assertive Characteristics and Attitudes

April 10, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger

Assertiveness encompasses the ability to express yourself in an open, honest, and natural manner. But it’s more than that.

Effectively Asserting Your Personal Authority

March 29, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger

Too often I encounter passive or aggressive leadership styles. Aggressive leaders use shame to control behavior, while passive leaders avoid conflict.

Passive Behavior: The Right Or Wrong Choice?

March 26, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger

Unlike aggression and passivity, assertiveness does not move against the self or others; it respects others while respecting the self.

Assertive Behavior: Healthy Communication

March 14, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger Daviston

Unlike aggression and passivity, assertiveness does not move against the self or others; it respects others while respecting the self.

Speaking the Truth In Love: Assertive Not Passive

March 4, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger Daviston

Silent treatment as a way of punishment is an example of non-verbal aggression; it is a choice to not engage with an individual on purpose.

Speaking The Truth: Respect And Love

February 26, 2018
/ Invisible Side Of Business Leadership Management
/ By Roger Daviston

Understanding and owning your behavior transforms a business from a toxic environment to a workplace where relationships and business thrive alongside each other.

Focus, Inhibit And Keep it Current

In Dr. Henry Cloud’s book, Boundaries for Leaders, he explains that a leader should ensure team members focus on what is essential, inhibit distractions and keep it current.

The Value Of A Stand-Up Meeting

January 15, 2018
/ Leadership Management Relationships Sales Process
/ By Roger Daviston

Guests to Charleston’s are always welcomed by a smiling host, who highlights the important information about the restaurant and guides diners to their tables.

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