To canvass a neighborhood, a salesperson must become comfortable with hearing no. How do you achieve comfort in hearing no?
Continue readingCounter to popular belief, I maintain that money does grow on trees. How? In our industry, it’s through canvassing in the right neighborhood.
Continue readingWhether face-to-face or on the telephone, approaching someone that we don’t know makes most of us feel uncomfortable.
Continue readingAt the age of ten, I learned that if I wanted something, I could make it happen. In 1970, my father would take the family to the Westlake Mall.
Continue readingWe have all been there. That paralyzing feeling that you get in your gut when you think about doing something new and how you may feel if you don’t succeed.
Continue readingA client of mine asked me to improve the process of booking inbound service calls. There was no structure, we were rambling and our conversion rate was low.
Continue readingHVAC sales training can bring handsome returns on your investment but can be a waste of money if not reinforced by repetition, coaching and accountability.
Continue readingYou betcha we were proactive in generating HVAC leads because we had to be. All salespeople understood this when they were hired.
Continue readingHow to generate HVAC leads August was always a difficult month for me in the HVAC business. The phones slowed down, people waited out the heat, knowing cooler weather was around the corner, and business always took a slide, so we had to be proactive. Nobody, and I mean nobody, wants to do this, but […]
Continue readingThe best source for generating HVAC leads is your service technicians, but only if they ask the right questions. Customers and clients are willing to consider replacing their HVAC system if you just ask. Often, a technician will repair a system and collect the money when an HVAC lead could be generated and a replacement […]
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