Invisible Side Of Business Archives - Page 3 of 4 - The Daviston Group

Category Archives for Invisible Side Of Business

Speaking the Truth In Love: Assertive Not Passive

Silent treatment as a way of punishment is an example of non-verbal aggression; it is a choice to not engage with an individual on purpose.

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Speaking The Truth: Respect And Love

Understanding and owning your behavior transforms a business from a toxic environment to a workplace where relationships and business thrive alongside each other.

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Success Comes From What You Say No To

Clarity leads to focus: Define who you are and what you do and say no to all the other business.

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How To Manage The Dispatch Board

Dispatch is the backbone of a profitable service department;  everything balances on this role.

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How To Dispatch For Profit

Time and time again, dispatchers sacrifice revenue to avoid conflict.

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More Money and Fewer Calls

We tend to believe each individual call is not worth much money and service is a necessary evil.

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The Promise, Problem and Provision

After this process of perseverance, things outside of yourself will begin to happen to propel you forward.

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Listening is an Act of Respect

Why is listening important? Listening makes the speaker feel affirmed, valued and understood.

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Cut This Cancer Out Of Your Business

Gossip is demonic and I’m sure you are familiar with the grapevine. Words spoken about others carry a spiritual component that can harm or build them up.

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Why Only This Week?

This is the week that we celebrate Thanksgiving, and on Thursday many of us will spend time with family and eat more than we should.

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